Shipping Policy

Thank you for shopping with Momfree. We are committed to providing a smooth and reliable delivery experience for every order.

Shipping Areas

Momfree currently ships orders within the United States. Shipping availability may vary depending on the delivery address and carrier service coverage.

Order Processing Time

Orders are typically processed within 1–2 business days after the order is placed.

Please note that business days do not include weekends or U.S. public holidays. During peak seasons, promotional periods, or holidays, processing times may be slightly longer.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is typically 3–5 business days.

Delivery times are estimates and may vary due to factors such as carrier delays, weather conditions, holidays, or incorrect shipping information.

Shipping Fees

Momfree offers free shipping on orders of $29 or more.

For orders under $29, shipping fees will be calculated and displayed at checkout based on the order details and delivery address.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking link provided to follow the status of your delivery.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address is accurate before placing your order. Momfree is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to assist you before the order is shipped.

Lost or Delayed Packages

If your package appears to be delayed, lost, or marked as delivered but you have not received it, please contact the shipping carrier first for the most up-to-date delivery information.

You may also contact our customer support team, and we will do our best to help you look into the issue.

Returns

For information about returns, exchanges, or refunds, please refer to our Return Policy.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email：care@momfree.com

Thank you for choosing Momfree.